Emergency Service Calls in CMMS

Our automated business processes and Automated Emergency Call Service provide real-time monitoring of the state of your business.

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The key to dealing with the unexpected and getting an asset up and running quickly is having a highly-efficient communication and data-management process.

Do you have a fast response process?

To respond quickly to an emergency call service, you need a specific configuration in a CMMS that considers the importance of an ultra-fast response process. Have you ever experienced emergency service calls in CMMS?

Guide Ti allows you to digitally centralize all maintenance and repair work orders in one place and then prioritize them according to their level of urgency. Thanks to a user-friendly interface, you can respond to urgent requests with pre-established templates. The service request will be processed along with the necessary documents for the repair, and can even bypass the approval process.

The emergency service calls allows you to:

  • Choose work orders from the pool list on the mobile app
  • Track the work done and take additional actions if needed
  • View the status of ongoing requests, their assignment and the status of the work
  • Consult a WO follow-up screen and check the urgency level of the work

11 business challenges that CMMS Guide Ti can help you meet

Guide Ti is a maintenance management tool that has an impact on all of a company’s operations.

In fact, implementing good maintenance practices combined with the use of Guide Ti will help your organization be more competitive.

With Guide Ti, COGEP helps companies meet 11 challenges they face in their quest for excellence.

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